Rating the Raters:
Nielsen vs Comscore

In today’s increasingly fragmented media landscape, measurement is important.  Streaming continues become an increasingly bigger piece of the viewership pie, and comes with all the metrics.  When looking to capture data for traditional television, two primary sources are used for measurement:  Nielsen and Comscore. 

How are they different? 

Which one is “better”?

 

Nielsen:

Nielsen is well-established in the industry, having been a dominant player in TV audience measurement for decades. It is often considered the industry standard, particularly for traditional linear TV.

Methodology

  • Nielsen primarily uses a panel-based approach, where a sample of households is selected to represent the broader population. Depending on market size, the methodology can have more enhancements:  local people meters that require viewers to indicate who is watching, set meters that are directly installed in homes that are part of a representative sample, code readers that can detect audio, and return path data that collects data from partnerships with cable and satellite providers via boxes in homes. 

Strengths

  • Offers detailed demographic information, which is important when targeting specific age and gender segments. The long-standing methodology provides consistency and comparability to track trends.

Limitations

  • Relies on a relatively small sample size, which may not fully capture niche audiences. In large to mid-sized markets, data can be available within days, while in mid-smaller markets, data processing and delivery is typically about a month after conclusion of each 4-week measurement period.

 

Comscore:

Comscore is the newer player in TV measurement compared to Nielsen, but has a strong background in digital measurement. Known for providing alternative metrics, such as behavioral.

Methodology

  • Comscore offers a much larger sample size, using a census-based approach collecting data from set-top boxes and smart TVs. Data is collected passively from devices, which reduces the reliance on viewers self-reporting and minimizes sample bias. 

Strengths

  • The larger sample provides data from far more homes, capturing a broader and more diverse cross-section of the viewing population. In the medium-small size DMAs, viewing insights are available sooner than they are with Nielsen data.

Limitations

  • While growing, Comscore’s TV ratings are not as universally accepted as Nielsen’s, which can make it harder to use as a sole currency for buying ads. It is focused more on household data: “presence of” a certain behavior or age range within the household, attributing viewing to the household rather than target demographic.

 

Knowing the differences is important, especially when transacting with a combination of the two.  Is there a formula that can be used to make the data more apples to apples?  In short, no.  While the same thing is being measured – the methodology is completely different.  Think of it this way:  you hire two photographers to capture the same subject.  One photo is black and white, taken up close to capture specific details.  The other is in color, a wide shot, that gives a more broad perspective.  Both captured what they were supposed to, but in a very different way.

Which is better?  Ultimately it depends on your goals and what is important to you. 

 

 

 

Content Authenticity Statement

100% of this written content was generated by a human, me, the author, with a catch. AI helped with the ideation (ChatGPT), grammar & proofreading (Grammarly). The final edit is my point of view. If you’re interested on how it was made, reach out and I would be happy to walk you through my process. Images created with AI (MidJourney).